Fake domains, lookalike login pages or social profiles can hit your brand, customers and employees. This use case takes you from “we’ve seen it” to “we’ve stopped it”: detect → assess → act → verify. The goal is less successful deception and a process that runs reliably.
If you’d like, we’ll show you typical patterns and the stop/response loop in a short demo – together with the solution lead from our technology partner.
Identity abuse escalates quickly. Without clear ownership, you end up in loops between teams, actions are inconsistent, and time is running. This increases risk and causes unnecessary effort.
We set target behaviour: assess quickly, assign clearly, act cleanly and verify. You get a repeatable process with clear criteria, owners and runbooks – so signals turn into actions promptly.
Typical timeframe: 2–4 weeks until process + runbooks are in place.
Define scope (what counts as “impersonation” for you?)
Set up monitoring/alerting
Define triage criteria + responsibilities
Prioritise fixes (remove exposure, harden, segment)
Review & continuous improvement
Is this just monitoring?
No – the value comes from process, ownership and actions through to verification.
Who needs to be involved internally?
Typically security + legal/comms (depending on setup). Roles are clearly defined.
Can you guarantee “stopping”?
Not in every case, but the speed and quality of response increase significantly.
How do you avoid alert floods?
Through clear criteria and prioritisation.
Let’s build the process so identity abuse doesn’t become an ongoing drama.